BMC partners with 86% of Forbes Global 50 companies and customers and partners around the world to shape their future. With a history of innovation, industry-leading solutions in automation, operations and service management, combined with unsurpassed flexibility, we help organizations free up time and space to become Autonomous Digital Enterprise, thereby seizing the opportunities ahead.


Mainframe Make change your competitive advantage See details
Operations Optimize the performance, cost, and security of the apps and services you deliver See details
Automation Increase efficiency, productivity and reliability with automation See details
Service Management Get industry-leading, predictive IT service management for your modern enterprise See details

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Gartner 2022 Leader in the Gartner® Magic Quadrant™ for IT Service Management Tools


  • Advanced service operations capabilities: BMC Helix ITSM supports the needs of highly mature I&O organizations with strong ITSM process support, BMC Helix Operations Management integration for monitoring and observability, robust configuration management and AI-driven features such as incident clustering.

  • Enterprise experience: BMC has a long history of supporting the needs of larger enterprises with an extensive partner network, direct account management and customer success teams.

  • Global presence: BMC’s customers are geographically distributed, supported by a broad set of local offices, partners in each major region and worldwide hosting choices on Amazon Web Services (AWS; including FedRAMP), Azure and BMC Cloud. The latter has data centers in North America, Europe, the Middle East and Asia/Pacific.

BMC is a Forrester Leader for AIOps

BMC Software is known as an AI platform provider with many years of operating experience. BMC's Helix AI platform focuses on service management and operations in complex multi-cloud environments, using AI/ML (artificial intelligence/machine learning) to provide forecasts and recommendations precautions. The platform also supports cloud data centers and software-defined data centers. Additionally, Helix also has data collection capabilities and integration with third-party collection sources. Because of these advantages, BMC is suitable for businesses with diverse environments from mainframe to cloud.

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