Plan, predict, and optimize resource needs on-premises and in the cloud.

• Service Management: Accelerate your migration to the cloud and leverage existing investments into ITSM in place remediation as you go, leveraging your data, human capital, processes and procedures.
• Multi-cloud management: Mapping agency migration to the cloud, analyzing cloud costs Plan, monitor, optimize, and manage agency cloud operations as well as optimize on-premises data center environments.
• Discovery and application management: Discover, maintain, and verify versions of all configuration items configuration (CI) in your CMDB with automated configuration management across servers, networks, and clients.
• BMC Software is an AWS Public Sector Partner: We offer a comprehensive set of solutions for managing dynamic, cloud-based applications and AWS infrastructure provisioning and monitoring.

Find and remediate security risks and compliance vulnerabilities.

• Security Vulnerability Management: Automatically collect, analyze and fix security vulnerabilities, including includes findings from your ACAS and Nessus scans.
• Security compliance: Manage compliance with regulatory and other necessary compliance standards, including Automated transaction auditing and archiving capabilities to eliminate manual processes.
• Smart Patching: Deploys incremental software updates to applications, firmware, and operating system to address functional gaps, fix bugs, and limit security risks while avoiding or minimizing service disruptions.

Automate and orchestrate complex application workflows from factory to jobsite.

• File Transfer: Automate and orchestrate complex application and data workflows, ensure visibility and reliability, and improve SLAs. li>
• DevOps Automation: Bridge the gap between Dev and Ops by enabling collaboration and getting applications into production faster. With a Jobs-as-Code approach, speed up building, testing, and validating apps.
• Cloud support: Integrate cloud applications with business workflows across cloud providers, on-premises, and hybrid environments. li>

Deliver compelling, predictive SaaS service management across hybrid environments.

• Intelligent and insightful service management: Cognitive technologies such as AI and machine learning improve service agent productivity, simplify user experience, automate Optimize repetitive processes and cut service delivery costs.
• Multi-channel engagement: Provide users with an intuitive, conversational experience (web, chat, SMS) to find information, request services, and resolve problems from anywhere, on any device.
• IT process automation: Create workflows across applications, platforms, and tools to coordinate critical activities, such as event remediation, compliance defense, security, and service desk automation across the organization.

Modernize and democratize mainframes—deliver faster services with greater intelligence, resilience, and security to deliver exceptional results.

• Mainframe DevOps: Deliver exceptional digital experiences by modernizing mainframe application development, testing, and delivery. Increase quality, speed, and efficiency through the DevOps toolchain including Mainframe.
• Data management system: Ensure your infrastructure and data are always available while supporting DevOps collaboration with advanced database change management high.
• AI-Powered Operations: Experience next-level operational resiliency and transform mainframe operations to improve uptime and increase availability available.
• Enhanced security: Automatically protect, defend and respond to potentially crippling mainframe cyber threats.